If your item is in stock and you order before 11.00am we will do our very best to despatch your order immediately to arrive with UK customers on the next working day.

In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives.

We do not charge a handling fee – larger, heavyweight items such as beer are sent by Courier otherwise goods are sent by Royal Mail.


All beer orders are sent by Courier.

  • One package (2 x cases of 12 bottles or 1 mini or polypin) – standard delivery charge – £8.00
  • Up to two polypins – £16.00
  • If ordering more than two polypins, please check with the Visitor Centre for delivery charges.

Orders placed Monday to Thursday will be delivered within 48 hours. All orders placed Thursday afternoon or Friday will be despatched the following Monday.  Please check with the Visitor Centre for delivery information during public holiday periods.


Are sent by Royal Mail – standard delivery charges are calculated by weight.


All shipping costs are for UK mainland only. However shipping to Scotland and Northern Ireland can appear expensive via our usual carriers.  Please contact the Visitor Centre to discuss delivery options for these areas. For shipping Overseas and to areas outside UK mainland (e.g. Scottish Highlands and Islands, Channel Islands, Isles of Scilly, Isle of Man and Isle of Wight), please also call us on 01608 730384 or email vc@hooky.co.uk