If your item is in stock and you order before 11.00am we will do our very best to despatch your order immediately to arrive with UK customers on the next working day.

In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives.

We do not charge a handling fee – larger, heavyweight items such as beer are sent by Courier otherwise goods are sent by Royal Mail.


The following charges apply.

  • Beer Cases / Mini/Poly Pins £9.50 then 50p per item.
  • Wines 1 x Bottle £9.50. 6+ bottles £10.00
  • Merchadise £3.99
  • Vouchers £99p


We have a set delivery charge of £5 to addresses that fall within a set delivery post code area.


Beer, Wine and Mini/Poly Pins are sent by Courier. Merchandise and Vouches are sent by Royal Mail – standard delivery charges are calculated by weight.


All shipping costs are for UK mainland only. However shipping to Scotland and Northern Ireland can appear expensive via our usual carriers.  Please contact the Visitor Centre to discuss delivery options for these areas. For shipping Overseas and to areas outside UK mainland (e.g. Scottish Highlands and Islands, Channel Islands, Isles of Scilly, Isle of Man and Isle of Wight), please also call us on 01608 730384 or email vc@hooky.co.uk